Is this just an AI image generator?

No. The core output is a practical yard planning report with plants, materials, cost ranges, and phased tasks.

Can the AI yard plan replace a contractor quote?

No. The report is planning guidance. Plant suitability, permits, drainage, safety, and contractor pricing must be verified locally.

Refund Policy

Effective date: May 19, 2026

1. Overview

AI Yard Plan Report sells digital access to AI-powered yard plan previews, complete reports, exports, and subscription or one-time Design Pack allowances. This policy explains when refunds may be available.

2. Free Preview

The product provides a limited free preview so you can test the core workflow before buying. Because AI and payment processing have immediate costs, refunds are limited once paid report credits, Design Pack unlocks, exports, or subscription features have been substantially used.

3. Eligible Refunds

Refunds may be approved for:

duplicate or clearly incorrect charges;
payment made but report credits, Design Pack access, or subscription access not delivered;
extended service outage preventing use of paid core features;
a first-time purchase request submitted within 24 hours with little or no paid usage;
legal requirements that apply in your jurisdiction.

4. Non-Refundable Cases

Refunds are generally not available for:

report credits or paid generations already consumed;
one-time Design Pack purchases after the paid report or export has been used;
subscription renewals after meaningful use in the renewal period;
change of mind after using paid features;
violations of the Terms of Service or abusive usage.

5. Subscription Cancellation

Canceling a subscription stops future renewals. Active subscribers can open billing management from account settings to cancel through Creem Customer Portal. Your access normally remains active until the end of the current billing period. If the portal is not available for your order, email support and we will help with cancellation.

6. How to Request a Refund

Email support@yardplanai.com with:

your account email;
order ID, checkout ID, or subscription ID if available;
purchase date;
reason for the request and any relevant screenshots.

7. Response Time

We aim to respond to refund and billing requests within 3 business days. Approved refunds are returned to the original payment method when possible. Bank and card network timing may vary.

8. Contact

Support email: support@yardplanai.com

Website: https://yardplanai.com